Legal Terms and Conditions

Welcome to Bgo Terms and Conditions. This page sets out the rules that govern access to and use of our casino services, the relationship between us and account holders, and the conditions that apply to gameplay, payments and promotions. Read these terms carefully before opening an account, making deposits, or claiming any bonus. By using the site you agree to comply with these rules and any policies referenced here. Availability of services depends on local rules and account eligibility.

Account responsibilities

Register with accurate personal details and keep them up to date. One account per person, household, IP or device is permitted. Protect your login credentials and do not share them. You are responsible for all activity on your account until you close it or notify support. We may suspend or close accounts for suspected fraud, bonus abuse, chargebacks or breach of these terms.

Registration and verification

Provide identity and proof-of-address documents when requested. Basic activation follows email confirmation. Full verification may be required before withdrawals and for large transactions. Failure to verify may delay or prevent payouts.

Eligibility requirements

Accounts are available only to persons who meet minimum age and jurisdictional rules. Players must be of legal gambling age in their province. Services are available where permitted. Restricted regions and ineligible persons are blocked from registration and play.

Acceptable use of the service

Use the site for lawful gambling only. Prohibited behaviour includes collusion, use of bots, exploiting software bugs, money laundering, and placing artificially low-risk bets while holding bonus funds. Do not attempt to access the site from blocked jurisdictions. Abusive or offensive conduct toward staff or other users may result in account action.

Bonus and promotion rules

Bonuses and offers are subject to specific terms. General principles: one welcome bonus per household, minimum deposit CA$10 unless stated otherwise, wagering requirements typically apply to bonus funds and are shown in offer T&Cs, free spins may carry separate rules, bonuses usually expire after 7 days, and game contribution rates vary by game type. We reserve the right to withdraw or amend promotions and to void bonuses for suspected abuse.

Deposits and withdrawals

Supported payment methods include Interac, major cards and selected e-wallets. Minimum deposit is CA$10 unless otherwise stated. Withdrawals are processed to the original payment method where possible and may require verification. Processing and banking times vary by method. We do not charge withdrawal fees; third-party fees may apply. Large withdrawals may be subject to additional checks.

Dispute handling

Report disputes to support promptly. Live chat available and email options listed in the Help section. Provide relevant account details and evidence. We will investigate and respond according to these terms. Final decisions on rule interpretation and payout adjustments rest with us, except where local rules or licensing conditions require otherwise.

Updates to the terms

We may update these terms from time to time. Changes take effect when posted on the site. Continued use after posting constitutes acceptance of updated terms. Check the Terms and Conditions page regularly. For specific queries contact support via the Help centre.